Shykenya Jackson

Shykenya Jackson, MBA-HRM, is a dedicated professional with extensive experience in customer care and management. Currently serving as a Customer Experience Specialist at MillerKnoll since August 2023, Jackson has been a Customer Care Consultant at Herman Miller since May 2019, where responsibilities have included roles as a Customer Care Intern. Previous experience includes a position as Provost Assistant in The Office of Academic Affairs at Alabama State University from October 2018 to January 2019, and an Emergency Room Admissions Clerk at Hills Hospital in the summer of 2016, where exceptional customer service skills were developed. Jackson holds a Master of Business Administration in Human Resources Management from Central Michigan University and a Bachelor of Business Administration from Alabama State University.