We always start from our customer's biggest challenges. Putting ourselves in the shoes of the people we affect helps us build products that positively impact our customers, partners, and communities.
Solving complex problems requires multiple perspectives. That's why we value ideas over hierarchy. We speak up and give feedback with empathy, leveraging collective genius to reach the best possible outcomes.
Building on the intersection of the physical and digital worlds on a global scale requires knowing when to zoom in and when to zoom out. A lot of the things we are doing have never been done before. This can be uncomfortable but also very exciting. Curiosity, flexibility, and willingness to take risks are what define us.
It takes courage to change the world. But it becomes easier if you surround yourself with great people. We respect each other's uniqueness, value humbleness, and seek out diversity. Together, we dare to design the future of last-mile delivery.