Amanda Silva Holcombe serves as Senior Director of Global Technical Services at Mimecast as of October 2024. Prior experience includes the role of VP of Customer Success at Aware from January to October 2024 and a significant tenure at SalesLoft from July 2016 to December 2023, where Amanda advanced from Manager of Implementation Success to Director of Strategic Services. In these positions, Amanda led efforts to create comprehensive customer success strategies, develop professional services offerings, and implement effective onboarding processes, significantly enhancing customer experiences and outcomes. Prior to SalesLoft, Amanda was Business Manager at AutoWork from July 2005 to September 2016. Education includes an MBA from Florida State University and a B.A. in Public Relations from Georgia State University.
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