Pragya Chaube

Pragya Chaube is an experienced professional in customer success and engagement, currently serving as Engagement Manager at MoEngage since September 2024. Previously held the position of Manager, Customer Success at Algoworks from September 2022 to April 2024, and gained significant experience as Customer Success Manager at Rackspace Technology from August 2020 to September 2022, as well as at HCL Software earlier in 2020. Pragya's career began at Oracle as Client Retention & Success Specialist from June 2015 to February 2020, followed by a role as Assistant Manager at Paytm from December 2014 to April 2015, and a summer internship at IMRB International in 2012 focusing on consumer loyalty studies. Pragya holds a Post Graduate Diploma in Management with a specialization in Marketing from the Institute of Management Technology and a Bachelor of Science (Honours) in Biotechnology from the Institute of Management Studies, Ghaziabad.