Tammy Jurkatis

Tammy Jurkatis has extensive experience in healthcare management and customer service, currently serving as Regional Director and Corporate Retention Director at Molina Healthcare since February 2013, focusing on HEDIS, Medicare, Duals, Medicaid, and Marketplace retention efforts with an emphasis on Stars Measures. Prior roles include Director of Customer Service at Arcadian Management Services and Arcadian Health Plan, where responsibilities included overseeing call center logistics, enhancing customer satisfaction, and implementing new systems that significantly improved service metrics. Tammy Jurkatis also held positions at United Healthcare and PacifiCare Health Systems, specializing in account management and customer service across various health plan products. Educational background includes studies at Bethel Baptist Christian and Cypress.