Shimaa Abduallah is a seasoned professional in the field of quality assurance and customer experience management, currently serving as a QA Senior Manager at Money Fellows since May 2022, where responsibilities include overseeing quality control initiatives. Previously, Shimaa held various roles at Jumia Egypt from March 2017 to May 2022, including Communication Manager and Customer Experience Project Manager, focusing on customer service improvements and communication segmentation. Earlier experience includes managing a business as Sales Manager at Abduallah Hassan from August 2012 to August 2016. Shimaa earned a Bachelor of Arts in Mass Communication/Media Studies from Mansoura University and a Diploma of Education in Project Management from The American University in Cairo.