Cecilia MacHado Vimercati

Cecilia Machado Vimercati is a seasoned professional with extensive experience in quality assurance and customer service operations. Currently serving as Sr. Quality & Trainer at Concentrix since June 2023, Cecilia has held various roles, including Quality Assurance Specialist at Wipro Technologies and Quality Analyst at Omio. This diverse background includes significant positions in customer service and collections with reputable companies such as Daimler AG, N26, Ferratum Global, and Amazon, where Cecilia contributed as both a Customer Service Specialist and Trainer. Cecilia holds a degree in Notary and Civil Law from the Universidad de la República, completed in 2014.