Craig Valentine currently serves as Servicedesk Supervisor at Morton Fraser MacRoberts LLP, following the merger with MacRoberts LLP where Craig held the same position from October 2017 to October 2023. In this role, Craig effectively managed a team of five on-site and remote workers during the COVID lockdowns, organized equipment delivery to staff homes, and redeveloped internal documentation for SharePoint collaboration. Craig played a crucial role in software deployments and the implementation of Microsoft AutoPilot across the firm. Prior experience includes positions at Clydebuilt Business Solutions Ltd as Helpdesk Analyst and Blackadders Solicitors as IT Support Technician, along with a focus on IT support and system configurations. Craig holds HNC qualifications in Business Administration and Computing from Dundee and Angus College.