Marcus Hurtado is a Technical Account Manager at mParticle, with extensive experience in customer success engineering and account management. Previously, at Totango, Marcus held roles as Team Lead for Customer Success Engineering and Senior Customer Success Engineer, managing technical relationships, training, and best practices for top accounts, while also co-developing onboarding programs recognized for their efficiency. Marcus has further experience from Web Courseworks and Epic, focusing on account management and technical solutions for healthcare applications. Educationally, Marcus holds a Master of Science in Biomedical/Medical Engineering from Baylor University and a Bachelor of Science in the same field from the University of Missouri-Columbia.
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