Katarina Bickley is an experienced professional in customer success and support, currently serving as a Customer Experience Support Assistant at Much Better Adventures since October 2024. Previously, as a Customer Success Manager at Klimato from October 2021 to December 2023, Katarina managed over 50 key accounts, significantly contributing to the company’s monthly recurring revenue and customer retention through relationship building and strategic upselling. Early career roles include content creation as a Content Intern at Karma, tourist information management at Royal Djurgarden, and various teaching positions, complemented by a solid educational background with a BA (Hons) in French Studies from the University of Birmingham.
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