Vanesa Gerantonio

Vanesa Gerantonio has a diverse professional background with extensive experience in compliance, customer experience, process improvement, and operational risk management. Currently serving at Nación Servicios as a Cumplimiento, Normativas y Procedimientos specialist since November 2021, Vanesa develops policies to enhance efficiency in business operations while ensuring compliance with various regulations. Previous roles include customer experience analyst at Chazki, quality supervision at Grupo Contacto Garantido, and operational risk analysis at Nación Seguros S.A., alongside a solid foundation in customer service and administrative roles from earlier in their career. Vanesa holds a Licenciatura en Administración from Universidad Kennedy, multiple post-graduate certifications, and is currently pursuing an Analista Funcional certification.