Customer Relations and Membership
About
The Customer Relations and Membership team at NAIA focuses on enhancing and sustaining relationships with member institutions and student-athletes. They are responsible for recruiting and retaining members, ensuring member satisfaction, and promoting the value of NAIA membership. The team also manages customer relationships, provides support services, and drives initiatives to uphold the association's character-driven athletic programs.
Team members
AH
Anna Holden
Manager, Customer Relations
AJ
Ashley Jones
Director, Membership Sales & S...
CD
Caden Delay
Coordinator, Membership Value ...
CS
Chesney Sallee
VP, Membership Value & Governa...
KS
Kayla Smith
Team Lead, Customer Relations
ND
Nick Davidson
VP, Membership Recruitment & R...
SW
Samuel White
Customer Success Lead Manager