Shawn Ruby is a skilled professional with diverse experience in customer relations, content creation, and photography. Currently serving as a Customer Relationship Specialist at the National Inventors Hall of Fame and as a Content Specialist at Gestalt IT, Shawn also operates a self-employed photographic business focusing on weddings, engagements, and family portraits. Previous roles include Corporate Business Analyst at FirstEnergy, Assistant Account Executive at JMC Brands, and Project Coordinator at DRB Systems, LLC, where technical support for the carwash industry was provided. Early career experience encompasses positions in customer service and team roles at InfoCision Management Corporation, Northwestern Mutual, Chipotle Mexican Grill, and Gioninos Pizzeria. Shawn holds a Bachelor of Arts in Communication Studies from Kent State University, which was completed in 2013.