Nicola Murray

Nicola Murray is an experienced professional in the customer success and implementation domain, currently serving as an Enterprise Launch Manager at Navan since October 2023. Previously, Nicola held the position of Implementation Manager at Lattice from May 2022 to November 2023 and worked as a Customer Success Manager at Global-e from September 2021 to May 2022. Prior roles at flatfair included Senior Customer Success Manager and Customer Success Manager, along with a foundational role as Customer Success Associate. Nicola began the career as a Junior Consultant at Propel London from September 2018 to April 2019. Educational credentials include a Master of Science in Criminology and Criminal Justice from The University of Edinburgh (2017 - 2018) and a Bachelor of Science in Criminology from Northumbria University (2013 - 2016).