Glenn Shires has over two decades of experience in project management and operational excellence, currently serving as Project Manager for Operational Excellence and Product Owner for Global Hotlines & Web Intake at NAVEX Global since March 2013. Prior to this, Glenn held several roles at EthicsPoint (NAVEX Global), including Unit Manager and Supervisor in the Contact Center. Earlier career experience includes a position as Research Analyst and Career Profiles Author at intoCareers from 2003 to 2007. Glenn Shires holds a Bachelor of Arts degree in Journalism and Communication from the University of Oregon.
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