Alphonse Depalma

Alphonse DePalma is an accomplished Professional with extensive experience in customer success, product management, and operational strategy. Currently serving as a Senior Customer Success Manager at Naviga since May 2022, Alphonse previously held positions such as Product Lead at Block Nerds and Senior Consultant at IMCapacity, where expertise in operational processes, team building, and project management were demonstrated. Prior experience includes leadership roles such as Director of Sales Engineering at United Way Worldwide, focusing on technical sales presentations, and VP of Product Marketing at mWave Media, where strategic market analysis and product planning were key responsibilities. Alphonse also served as VP of Operations at Atex, managing a significant customer support business and mentoring managerial staff. Alphonse holds a Bachelor of Science in Printing and Photography Management from Rochester Institute of Technology.