Raphaël Caruso

Raphaël Caruso is a seasoned professional with extensive experience in operations, customer success, and strategic partnerships within the financial and insurance sectors. Currently serving as VP Operations at NEAT Protect since June 2024, Caruso previously held several leadership roles at Hokodo from April 2019 to June 2024, including Director of Customer Success and Strategic Partnerships. Prior to this, Caruso was an Engagement Manager in InsurTech at Oliver Wyman and held significant positions at Allianz Trade, Direct Line Group, and Raymond James Financial Inc., where responsibilities spanned innovation labs, corporate strategy, and equity research. Educational qualifications include a "Grande Ecole" diploma from TBS Education, a UX/UI design certification from Sketch University, and a Certified International Investment Analyst designation.