Rhulani Ngobeni is an accomplished technology specialist with extensive experience in the telecommunications and IT sectors. Currently serving as a Technology/Domain Specialist I at Nedbank since August 2018, Rhulani specializes as a Technical Product Specialist. Prior experience includes roles as an Avaya Engineer at Dimension Data Middle East and Africa from January 2017 to July 2018, and as an Avaya Systems Engineer at Jasco from May 2014 to December 2016, where significant responsibilities included deploying and supporting various Avaya contact center solutions. Rhulani’s career also encompasses a long tenure at ATIO Pty Ltd as an Avaya Systems Engineer, focusing on the administration and maintenance of extensive PABX systems, and an earlier role as an IT Helpdesk Technician at Siemens. Educational qualifications include a Bachelor’s Degree in Business Information: Knowledge Management from Tshwane University of Technology and a National Diploma in Electrical Engineering from Durban University of Technology.