Esmee Langerak is an experienced professional currently serving as the Manager of Service & Operations at NS since September 2016, with responsibilities including overseeing 10 team managers and approximately 241 employees. Langerak has held various managerial roles within NS, including acting as the Regiomanager Nijmegen and then as a Regiomanager i.o, leading teams and being accountable for different regional staffing. Langerak's earlier experience includes a position as a Recruiter at JobXion Bouw en Techniek and a Graduate Intern at Belastingdienst, along with an internship at Rabobank West Betuwe. Langerak holds a Master's degree in Communication and Information Science from Radboud University and a Bachelor's degree in Business Administration from Avans University of Applied Sciences, supplemented by an intensive leadership training program at de Baak.
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