Elena Annoni

Elena Annoni is an experienced customer care and success professional with a strong background in client management and support. Currently serving as a Customer Care Specialist at Neos SpA since June 2023, Elena previously worked as a Customer Success Manager at GoStudent, managing a portfolio of approximately 300 clients and achieving notable results in customer satisfaction and retention. Past roles include significant experience in the travel and tourism sector, with positions at Airport Handling S.p.A. as an Airport Agent, UVET American Express Global Business Travel as a Junior Marketing & Communication Assistant, and various positions focused on tourism and culture. Elena holds a Master's degree in Tourism Strategy & Management and a Bachelor's degree in Tourism Sciences from Università degli Studi di Milano-Bicocca, along with international experience gained during an Erasmus program in Tampere.