Mike West is an experienced professional specializing in e-commerce and digital solutions, currently serving as the Global Product & Services Landscape Lead at Nestlé Nespresso SA since June 2023. Prior to this role, Mike held positions at Salesforce as an Industry Architect for Consumer Goods and at Philip Morris International, where responsibilities included IT project management and leading e-commerce and digital platforms. With a strong technical background in Salesforce Commerce Cloud, Sales Cloud, and Service Cloud, Mike has effectively utilized tools such as Confluence, JIRA, and Slack within Agile methodologies. Earlier career experiences include leading e-commerce projects at blue-infinity and Tryzens, where project delivery encompassed major fashion retailers and global brands.
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