Russell Kouadio

Russell Kouadio currently serves as the Consumer Experience Loyalty and Retention Manager at Nestlé Nespresso SA since October 2020. Prior experience includes roles at Picard Surgelés as Responsable DATA & CRM and Chef de projets IT - CRM/Data, where Russell contributed to the implementation of client relationship programs. At OCP Répartition, Russell worked as a Business Analyst managing CRM projects and data analysis. Earlier roles included a position as Chef de Projet Maîtrise d'ouvrage at UCPA, and as a CRM Consultant at COOPERATIVE EOLYS, focusing on enhancing organizational synergy. Russell's educational background includes a Data Science Starter Program from Ecole Polytechnique Executive Education and a Master in MIAGE from Université Picardie Jules Verne, along with specialized training in Customer Relationship Management from Rennes School of Business and an engineering degree in Agro-food Industries.