Dani P. is a seasoned professional with extensive experience in customer experience and operations management, currently serving as the Vendor Performance Manager for EMEA at Netflix since December 2023. Prior to that, Dani held various roles at Sonos, Inc. from December 2013 to November 2023, culminating in managerial positions where responsibilities included leading a diverse team of Customer Experience Specialists, enhancing operational performance, and implementing quality assurance processes. Previous roles at LeaseWeb, TomTom, Sparhandy GmbH, and Elektro-lyte Records further demonstrate a strong background in technical support, customer service, marketing, and management. Dani started a career in customer interactions as a Tour Guide, showcasing a long-standing commitment to client engagement and satisfaction.
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