Vanessa Cagal

Vanessa Cagal is a seasoned professional with extensive experience in client management, product coordination, and customer service. Currently serving as the Specialty Client Manager at Network Health WI since December 2017, Vanessa oversees strategic commercial accounts covering over 27,000 lives and generating $164 million in annual revenue while ensuring operational effectiveness. Previously, Vanessa held various roles at Network Health WI, including Product Management Coordinator and Customer Service Supervisor, where achievements included a communication campaign that boosted membership by 5%. Prior to this, Vanessa worked at Alta Resources, leading social media customer care initiatives and managing customer service teams for global consumer packaged goods clients. Vanessa began their career as a Medical Spanish Interpreter at Connecting Cultures Inc. and holds a Bachelor's degree in Business Administration and Management with a focus on Data Analysis from Rasmussen University.