Louise Francis has extensive experience in business change management, currently serving as Lead Business Change Manager at Network Rail since August 2013, previously holding the positions of Business Change Manager and Communications Delivery Manager. Prior experience includes a role as Marketing Manager at Tensator Group, where responsibilities focused on developing and implementing product and marketing plans to enhance sales and profitability. Earlier positions included Product Manager at Misco UK and Marketing Assistant roles at Bookham and DHL Freight and Logistics. Louise holds several qualifications, including a Change Management Foundation & Practitioner certification from APMG International and a Postgraduate Certificate in Change Management from the University of Brighton, in addition to a Professional Postgraduate Diploma in Marketing from CIM and a BA Hons in Business Studies from the University of Wolverhampton.
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