Adam Benefiel is a Customer Success Account Manager at Newbook since June 2023. Previously, Adam served as a Senior Program Specialist at Lyft from July 2018 to April 2023, where responsibilities included facilitating sales, onboarding, and retention of Enterprise customers, acting as a trusted advisor for major clients such as Amazon and Apple. Adam has also held the position of Program Specialist, managing key accounts in the west coast and southwestern territories. Prior experience includes working as an Event Manager at Bird Dog BBQ, overseeing various events, and serving in the US Navy as an Information Technology Technician, where maintenance of classified equipment and security clearance was essential. Adam's competencies encompass customer relationship management, technical support, revenue growth, and process improvement.