Derek Tran

Derek Tran is currently serving as the Information Technology Support Supervisor at Newlight Technologies, Inc. since July 2021, having previously held roles as a Senior Desktop Technician and Desktop Technician within the same company. Prior experience includes working as an IT Helpdesk Associate at Toxikon Corporation from February 2015 to July 2021. Core competencies include computer imaging, troubleshooting, documentation, Office 365, TCP/IP concepts, AV support, and technical support, among others. Responsibilities encompass providing technical support for approximately 200 users, maintaining compliance with regulatory standards, troubleshooting networking issues, and acting as a Subject Matter Expert for various systems. Derek Tran holds an Associate of Science degree in Networking Administration from Bunker Hill Community College, completed between 2011 and 2014.