Iwona Rimmer is a senior customer success manager at Nexthink as of February 2024, bringing extensive experience from a diverse career in customer success. Previously, Iwona served at Salesforce from May 2014 to June 2023 in various roles, culminating in the position of principal customer success manager for Quip. Iwona's background includes significant roles at companies such as BCS, Silverpop, Neolane, Last.fm, and Microsoft, demonstrating a strong foundation in technical support and customer engagement. Iwona has also pursued professional development through programs like the Salesforce Accelerate Aspiring Leaders Program and additional training at Cambridge Judge Business School and Strategy Works|Strategy Academy.