Prerna Sharma

Prerna Sharma is a Professional Services Consultant at Nexthink since April 2022, previously serving as a Support Specialist at HCL Technologies from May 2016 to April 2022, and as a Senior Customer Support Engineer at Dell Technologies from June 2014 to April 2016, where expertise included software and hardware troubleshooting, routers, switches, firewalls, and remote control tools. Prerna also worked as a Customer Service Specialist at Convergys from August 2012 to January 2014, providing technical voice support for Citibank customers. Prerna holds a B.Sc in Computer Applications from Sophia Girls College.