The Customer Service and Support team at NFP Europe is dedicated to ensuring client satisfaction by addressing inquiries, resolving issues, and providing expert assistance on our insurance, employee benefits, and consulting services. Led by the Head Of Customer Service, the team includes a Service Desk Manager who oversees daily operations and a Senior Application Support Analyst who specializes in troubleshooting and optimizing client-facing applications. Their combined efforts ensure smooth and efficient service delivery tailored to clients' unique needs.