Tracey Whittall

Tracey Whittall currently serves as the Chief Operating Officer at Northwest Healthcare Properties REIT since February 2024. Prior to this role, Tracey held the position of Chief Operating Officer at Flexiti from January 2022 to March 2024, overseeing various operational functions, including contact centre operations and business operations, while leading transformative initiatives for scalability and growth. Tracey's extensive career at CIBC spanned over 21 years, where roles included Vice President of Contact Centre Operations and Vice President of Operations, focusing on client-centric solutions and strategic leadership across multiple functional areas. Educational credentials include a Master's degree in Criminology with a specialization in Fraud and Risk Management from the University of Toronto, along with a Master's Certificate in Financial Services Leadership from York University and an Honours Bachelor of Arts in Law and Psychology from Carleton University.