Jill Brungard

Jill Brungard has extensive experience in customer service management and operations, currently serving as the Manager of Customer Service at Nova Healthcare Administrators, Inc. since August 2011, where responsibilities include overseeing a team of representatives, supervisors, and advocates across various platforms and applications. Prior to this role, Jill held positions at RSA Solutions, Inc. as a Customer Service Manager, focusing on health banking and payments, and at Fiserv in multiple roles, including Project Coordinator and Consultant Sales Manager, enhancing client interactions and program implementation. Earlier work includes positions in customer support and dispatching, following a Bachelor of Science degree in Psychology from the State University of New York at Geneseo.