In their customer surveys, many companies tend to ask the same questions that they believe are important to be answered. The challenge is however, that customers often just do not agree and therefore they simply do not answer the survey. It is wasted work where the only result is that the customer has been disturbed.
 
Companies that run a real customer experience and loyalty programs can grow twice as fast as those that don't. It is about listening to the customer's immediate opinion about the company, and this gives rise to a relevant dialogue between the customer and the company.

This is exactly what we work with at nps.today. Relevance to your customers and your business, in that order. 
Your customers are asked one question and provide one comment. Put yourself in the customer's shoes - it works and the answers give value to your customers, work processes, products and employees.

You are always welcome to contact us if you have any questions or are curious about what we can do at nps.today!

Consumer Services

Marketplace

nps.today

Jesper Vagtel Johansen

Simone Ditlev Hansen

Peter Tranberg Møller

Flemming Pryds Rand

The Leadership Team at nps.today is responsible for setting strategic goals and ensuring the company's vision of enhancing customer experience and loyalty is effectively executed. This team drives innovation, oversees commercial strategies, optimizes operational efficiencies, and steers the organization towards sustainable growth. They work collaboratively to create a customer-centric business model that fosters relevant dialogue and actionable feedback, ultimately contributing to the company's success.

Leadership Team

About

Team members

Other teams at nps.today

Development Team