Martin West

Martin West is an experienced professional specializing in performance, planning, and customer experience across various industries. Currently serving as the Head of Performance and Planning at Nuffield Health, Martin has held key leadership roles at Marks and Spencer, British Gas, Capita Customer Management, and Thomas Cook, with a focus on customer service, operational insight, and resource planning transformation. Martin's background in data analytics and performance enablement reflects a strong commitment to enhancing organizational efficiency and customer satisfaction. Martin's education includes attendance at the Royal Latin Grammar School in Buckingham from 1981 to 1985.