Nelson Chin is an experienced IT professional currently serving as an IT Operations Engineer at Nutanix since March 2020. Prior to this role, Nelson held the position of Local Technical Support Team Lead at Cisco Systems Singapore from February 2006 to March 2020, where leadership and technical support capabilities were developed. Earlier in the career, Nelson worked as a Senior Customer Information Services Representative at OPUS IT Services Pte Ltd from December 2000 to February 2019, gaining extensive experience in IT services and support.