Sara Pinho

Sara Pinho currently serves as a Customer Solutions Specialist at Nutshell since July 2024, bringing extensive experience in customer support from previous roles at Pipedrive, Uber, and ManpowerGroup. At Pipedrive, Sara excelled as a Customer Solutions Expert, where responsibilities included providing technical support and managing user requests across multiple platforms, from onboarding to retention. Prior to that, at Uber, Sara delivered high-quality Tier 2 service for various services while advocating for users and addressing their concerns. Sara's technical support expertise began at ManpowerGroup, where knowledge of Apple’s software and hardware was utilized to assist customers in the UK market. Early experience as a receptionist at Hotel Vice-Rei contributed to strong interpersonal and organizational skills. Educational background includes a degree in Tourism from Liceu Dr. Manuel Gomes Laranjeira.