Thandi Mukhari serves as the Head of Quality at Nutun since July 2024 and is the Founder and CEO of MUTHAN BUSINESS CONSULTING, where responsibilities include operational and fiscal planning and strategy development. Prior roles encompass Senior Quality Assurance Manager and Operations Manager at DASH BPO, Contact Center Manager at Centriciti Global BPO, and roles at Vodacom, VoiData Solutions, Connect Financial Solution, Joshua Doore Group, Capitec Bank, and Hi Fi Corporations. Academic qualifications include a degree in Biochemistry and Molecular Biology from the University of Limpopo and training in Total Quality Management from the University of South Africa and Henley Business School.