Amy James

Amy James serves as the Sr. Director of HR Solutions Center and HR Transformation at NYU Langone Health, spearheading initiatives related to change management, process enhancement, and HR organization design since August 2016. With extensive experience in HR transformation across various industries, Amy previously held significant roles, including the HR Transformation Lead at The Estée Lauder Companies Inc., where a bilingual service delivery model was built for over 40,000 employees. Other notable positions include Executive Director of Global HR Shared Business Services at Merck and Sr. Director of Global HR Service Delivery at Johnson & Johnson. Amy's career began at Kraft Foods, where multiple HR roles were held, contributing to extensive expertise in HR operations and strategy development. Amy holds a BA in Business Management from Manhattanville University.