Zoe Shaughnessy

Zoe Shaughnessy is an experienced Business Analyst currently employed at The Oakland Group since January 2023, previously serving in a similar role at WDH from July 2020 to January 2023. Zoe has a proven track record in agile project delivery, adept at eliciting functional and non-functional requirements through various techniques, including workshops and interviews. Prior to these roles, Zoe held positions in HR and administration, including Reward Analyst at Hermes and HR Advisor at The British Library, where significant contributions included project management for HR systems and generating key reports on HR metrics and gender pay gap. Zoe's educational background includes a Diploma in Business Analysis from BCS, the Chartered Institute for IT, alongside CIPD qualifications in Human Resource Management and a Bachelor of Arts in Film/Cinema/Video Studies from Leeds Beckett University.