Customer Support and Operations

The Customer Support and Operations team at Oakville Hydro is dedicated to ensuring a seamless and positive experience for customers interacting with the company. This team manages inquiries, resolves issues, and provides information about services while also overseeing operational functions including metering and advanced metering infrastructure (AMI). By prioritizing customer satisfaction and operational efficiency, they play a crucial role in maintaining the reliability and safety of electricity delivery in the Oakville community.