Catherine Waller

With 25 years retail and consultancy experience, Catherine is committed to helping organisations put customers at the heart of their response to a complex, changing environment.

Catherine’s early career was spent at Tesco in a variety of senior improvement roles including operational leadership of the Clubcard scheme.

More recently her established marketing, data and digital skillset has supported growth and consumer advocacy in housing, health, financial services and transport sectors.

Catherine is a cofounder of a social purpose fintech. Since 2018 she has been a non-executive director of ITSO, a ticketing organisation which facilitates over two billion journeys each year on rail and road.

Appointed from 17 January 2022 for five years.