Kelly Overington

Kelly Overington is a Customer Service and Scheduling Manager at OMNI Security Inc., where responsibilities include providing real-time support to customers and managing technician schedules. Previously, Kelly served as Customer Service Manager at Sketch & Etch, overseeing global customer service agents, and held similar roles at OMNI Security Inc. earlier. Experience also includes working as an Onboarding Specialist and Business Development Representative at Time Doctor, teaching English as a Second Language at PalFish, and a Customer Service Representative for Kuoni. Additional qualifications include roles as a Cambridge English Exams Invigilator and a Barista at Costa Coffee. Educational background features training from Dale Carnegie, HubSpot Academy, MyTefl, and Udemy, focusing on sales and teaching certifications.