Software Engineering Team
About
The Software Engineering Team at Omnichat is responsible for designing, developing, and maintaining the core platform that centralizes customer conversations across multiple channels such as WhatsApp Business, Facebook Messenger, Instagram, LINE, WeChat, and web live chat. The team focuses on integrating online and offline sales solutions, building and optimizing gamified marketing automation tools, and ensuring seamless interaction for chatbots and customer service functionalities to enhance brand engagement and drive smart retail transformation.