Daniella Picone

Daniella Picone currently serves as the Payments & Disputes Manager at One Inc, a position held since March 2021, where responsibilities include enhancing customer experience, managing a remote team, and ensuring accurate processing of chargebacks. Prior to this role, Daniella worked at Chargebacks911 from March 2016 to March 2021, initially as Head of Quality Assurance, where quality management strategies were developed, and later as Senior Production Manager, focusing on payment disputes and workflow efficiency. Daniella's career began at The Inn At New Hyde Park as an Administrative Coordinator from May 2011 to May 2015, where organizational and communication skills were honed. Daniella holds a Bachelor of Science in Forensic Science from LIU Post, achieved between 2010 and 2013.