Carly Holloway

Carly Holloway is an experienced professional in customer insights and media analytics, currently serving as the Voice of Customer Lead at One New Zealand since April 2023. Previously, Carly held the same title at Vodafone from June 2022 to April 2023, and worked as the Customer Insights Lead at Air New Zealand from October 2019 to June 2022, where responsibilities included managing the voice of customer program and developing strategic recommendations. Carly's expertise in media insights was refined at Bauer Media Group NZ as the Media Insights Manager and at Nielsen as an Analytics & Account Manager and Change Manager. Early career experiences include roles at Nielsen and DGA Ltd, where Carly focused on media tools support and public relations. Carly holds a Bachelor’s degree in Communication and Media Studies from Unitec | Te Pūkenga, earned from 2009 to 2012.