Swetang Patel

Swetang Patel is an experienced IT professional with a strong background in application support and team leadership. Currently serving as an L3 Application Support Analyst at PMC Retail since May 2021, Swetang previously held roles at HP India Sales Pvt Ltd as an SME Application Support and team leader, managing a team of approximately 30 support engineers and being involved in migration projects. With prior experience at T & M Services Pvt Ltd and Planman HR Pvt Ltd, Swetang has demonstrated expertise in L3 support and process improvement across various retail IT projects. Earlier roles also include positions at Bhilwara Infotechnology Ltd and Ganesh Infotech, where Swetang focused on application support, system monitoring, and delivering ERP solutions. Proficient in MS SQL Server, Oracle 10g, and various scripting languages, Swetang combines technical knowledge with strong customer service skills.