Vincent Kalek is an experienced systems engineer currently working at Oney since March 2022, specializing in unified communication and collaborative tools administration. Prior to this role, Vincent served as the operational account manager at ITS Services from January 2018 to February 2022, where responsibilities included understanding client contexts and key stakeholders. Vincent's earlier experience at ITS GROUP S.A. from October 2012 to December 2017 encompassed roles as a desktop and telephony deployment technician, focusing on application deployment and troubleshooting, as well as Level 1 and Level 2 HelpDesk support, which involved managing backlogs and training responsibilities at L’Oréal for procedure development.
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