Floyd Woning

Floyd Woning possesses extensive experience in customer service and management roles across various companies. Currently serving as Support Manager at an Online Payment Platform since July 2023, Floyd previously held the position of Customer Service Manager at Zijerveld and Team Manager at SmartCenter. Additional experience includes Customer Account/Service Manager at Trunkrs, Team Lead at VANAD Group overseeing a customer service team for Transavia, and Team Lead at Teleperformance managing a contact center for Samsung Electronics in the Benelux region. Floyd began a career at Xerox Business Solutions as a Call Center Representative, eventually advancing to QA Analyst. Expertise includes account management, stakeholder management, process improvement, and team motivation.