Caroline Sawtell

Caroline Sawtell is a seasoned professional with extensive experience in member services and quality assurance at Ontario Teachers' Pension Plan, where Caroline has held the position of Director of Member Experience since June 1997, in addition to various managerial roles including Quality Assurance, Training & Coaching & Operations, Client Services, and Employer Information Services. Additionally, Caroline served on the Board of Directors for Healthy Start, Healthy Future from November 2010 to December 2011. Caroline's educational background includes studies at McMaster University and Loretto Abbey from 1987 to 1992.