Customer Success and Support
About
The Customer Success and Support team at Ontra is dedicated to ensuring clients achieve maximum value from the company's Contract Automation and Intelligence solutions. They provide tailored support, facilitate onboarding, and foster long-term relationships through proactive engagement and training, while also gathering feedback to optimize product offerings and enhance customer satisfaction. Their goal is to drive client success and retention across diverse markets.
Team members
Allyson Tsu
Manager, Customer Success Enab...
Amanda S.
Senior Product Operations Asso...
Elliott P.
Customer Success Associate
Jaclyn James
Customer Success Manager
Jon Crandall
Managing Director, Customer Su...
Kelsy Cocozzo
Customer Success Manager
Kendall Knoll
Senior Customer Success Manage...
Krishna Bhatia
Customer Engagement Manager
Mikel Marzofka
Customer Success Manager - Saa...
Monica Friar
Senior Customer Success Manage...